Mediation is an informal dispute settlement process run by a trained third party, called a mediator. Mediation is intended to bring two parties together to clear up misunderstandings, find out concerns, and reach a resolution. The process is voluntary, although it may be urged by an agency like the Equal Employment Opportunity Commission (EEOC).
During the mediation, each side will present its view of the issue, and the mediator will work with each side in a caucus to attempt to work out a settlement. At the end of the process, the mediator can present his or her findings and present a potential solution to the issue. The mediation process, unlike arbitration, is non-binding; that is, the mediator does not impose a decision on the parties, but he/she attempts to present a solution that is acceptable to both parties.[/]
Mediation can be used in divorces, real estate, and labor bargaining, and in other disputes, in an attempt to avoid taking a case to court.
More about Mediation for Business Disputes