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How Do I Increase My Chances of Winning in Small Claims Court?

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Question: How Do I Increase My Chances of Winning in Small Claims Court?
Small claims court is designed to help small business owners and individual citizens take a simple, small dollar amount case to court without having to pay costly legal fees and high court costs. While the small claims court process may be easy, getting the money if you win the judgment is not always a sure thing. Here are some tips to help you win your case and get paid for your claim.
Answer:

Tips to Help You Succeed in Small Claims Court

  • Be sure you know the limit for small claims actions in your state. Search on and "small claims limit" to find this amount. Then keep track of accounts receivable by running an accounts receivable aging report regularly so you don't allow a customer to exceed this limit.
  • Get all the relevant information about the defendant, like addresses, phone numbers, business type, and trade names. If the court can't find the defendant, the person can't be served against, nor can you get any money from them.
  • Keep excellent records. The key to winning in small claims court is usually good records. If you can prove that (a) the customer ordered the work or agreed to buy the product, and (b) that you delivered on the work or the product, you have a pretty strong case.
  • Be prepared for the counter-argument. In many cases, the customer will try to claim that the work wasn't done properly or as agreed to. That's where your great records will show that you did the work or delivered the product as specified. You do not have to prove that the work was perfect, just that it was done as agreed to. In my friend's case, the floor was installed as the customer specified; if she didn't like it, that isn't his company's fault, and she still must pay.
  • Take photos. They really are worth a thousand words, in a lawsuit. They can help you prove that the work was completed, or that the flooring was installed correctly.
  • Bring witnesses. Make sure they are credible and that they stick to the subject at hand. Your mother telling the judge what a wonderful person you are won't help your case, but an employee talking about how he installs flooring will certainly help. If a witness is reluctant to appear, get the court to issue a subpoena.
  • Most important, show up for the trial. You would be surprised how many defendants just don't appear for small claims court. In these cases, the judge almost always awards you (the plaintiff) the judgment. But if you set a case in motion and you don't show up, you just wasted your money.

Of course, there is never a guarantee of winning a lawsuit, but using these tips should increase your chances of that win.

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